Prescription

Upload your prescription

Medicines delivered straight to your door

‘Upload your prescription’ is a free service offered by CHS Community Pharmacy that allows you to order prescription medicines for yourself or your family members. This way, you can save time and enjoy the convenience of home delivery. Just upload a picture of the prescription, mark if you will pay for the medicines or have your insurance cover them, and provide us with the required personal details. If you upload your prescription before 9 PM, our pharmacists will process your order and arrange home delivery within 2 hours.


If you want to use this service, we ask you to sign in or to create an account.

 
 

Uploading your prescription is as easy as 1-2-3

1

Upload your documents

2

Enter your personal details

3

Review & submit

Frequently asked questions

Yes, it is. If you want to upload your prescription, we ask you to sign in or to create an account.
Self claim' means you choose to pay for the medicine yourself, and you might claim it later from your insurance company. 'Insurance' means that your insurance company will cover your medicine either fully or partially as per your schedule of benefits.
To help safeguard our customers, we need to check your identity or the identity of the person you want to order medicines for.
The insurance details are only required if you request insurance coverage. We need these details to verify the coverage of your medication with your insurance company.
Yes, you can. The only thing you need to do is upload the prescription, the Emirates ID and the insurance card of your family member.
Yes, that is possible. Just provide us with the address and we will be there.
An adult needs to be present at the address you have provided to accept your medicines. If our delivery representative doesn't find any adult present to receive your medication, we will contact you and re-schedule the delivery.
We won't charge you for delivering your medicines. We like to keep things clear. We have a free shipping and no minimum spend policy.
Please give us a call at 04 447 5827 (between 10 AM and 10 PM) or send an email to our customer support team.
You can pay for your medicines via card or cash on delivery.
As per the UAE Ministry of Health and Prevention (MOHAP) standards, medicines can not be returned once sold.